Whats new in Financial Aid
In spring 2015, the Department of Education (DOE) implemented a new login process for the student and borrower-based websites, including FAFSA on the Web, NSLDS® Student Access, StudentLoans.gov, StudentAid.gov. The new FSA ID, which will be comprised of a user-selected username and password, will replace the Federal Student Aid PIN as the process by which students, parents, and borrowers authenticate their identity to access their federal student aid information. DOE is excited about the new functionality that the FSA ID will offer, including a single sign-on process for most systems.
The changes are being made to eliminate the need for individuals to enter personal identifiers (Social Security number, name, and date of birth) when accessing Federal Student Aid's systems. This change is critical to comply with new security requirements and industry best practices.
The transition from the FSA PIN to the FSA ID will be as seamless as possible for students. Existing users will be able to link their PIN information to the FSA ID.
General information and answers to common questions about the FSA ID are available at StudentAid.gov/fsaid and in the Frequently Asked Questions section of the FSA ID pages. Students, parents, and borrowers who require additional assistance with their FSA ID should contact FSAIC at 1-800-4-FED-AID (1-800-433-3243). Web chat is also available from the FAFSA.gov "Help" page under "Contact Us."
Financial Awareness Counseling provides tools and information to help you understand your financial aid and assist you in managing your finances. Topics include:
- Understand Your Loans
- Manage Your Spending
- Plan to Repay
- Avoid Default
- Make Finances a Priority
Office Hours: Monday - Friday, 8 a.m. - 5 p.m. EST
Phone: Call toll free at 1.800.955.4464, ext. 7859